Privacy Policy

mpo04 is committed to protecting the privacy and security of all users. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and the rights you have regarding your data.

This Privacy Policy applies to all services offered by mpo04, including but not limited to sports betting markets covering BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and UEFA Champions League; live casino games; slot entertainment; and any ancillary features or tools provided on the Platform.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your overall use of the Platform. Together, these documents form the complete agreement between you and mpo04.

mpo04 collects several categories of personal information necessary to provide a secure, compliant, and user-friendly gaming experience. The types of data we collect include:

a) Information You Provide Directly:

• Account Registration Data: Full legal name, date of birth, email address, phone number, residential address, and username/password combination.
• Identity Verification (KYC) Data: Government-issued identification documents such as Indonesian National Identity Card (KTP), passport, or driver's licence; proof of address (utility bills, bank statements); selfie photographs holding identification; and payment method verification documents.
• Financial Transaction Data: Bank account details, e-wallet account information (OVO, DANA, GoPay, ShopeePay), transaction history, deposit amounts, withdrawal requests, and payment method type.
• Communication Data: Correspondence with customer support via email, live chat, or other communication channels, including any attachments or supporting documents you provide.

b) Information Collected Automatically:

• Device & Technical Data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, language preferences, and time zone settings.
• Usage Data: Pages visited, features accessed, games played, bet history, session duration, click patterns, referring URL, and navigation paths through the Platform.
• Location Data: Approximate geographic location derived from IP address to ensure compliance with jurisdictional restrictions and provide localised services.
• Cookies & Tracking Technologies: Data collected via cookies, web beacons, and similar tracking technologies as described in Section 5 of this Privacy Policy.

c) Information from Third Parties:

• Payment Processors: Transaction confirmation data, payment status, and fraud-risk assessments from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallet providers.
• KYC Verification Services: Identity verification results and document authenticity checks from third-party compliance providers.
• Fraud Detection Services: Risk scores, device fingerprints, and behavioral analytics from security partners to prevent account takeovers and payment fraud.

mpo04 processes your personal information for the following legitimate business purposes:

• Account Management: Creating, maintaining, and securing your user account; verifying your identity and age; processing login credentials; and managing account preferences.
• Service Delivery: Enabling you to place bets on sports markets including bandar bola (bookmaker-style football betting) and mix parlay (accumulator bets); playing casino and slot games; accessing promotional offers; and using all Platform features.
• Payment Processing: Processing deposits via BCA, BRI, BNI, Mandiri, and other supported channels; handling withdrawal requests; reconciling transaction records; and preventing payment fraud.
• Regulatory Compliance: Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations mandated by our international gaming licence; fulfilling record-keeping obligations; and responding to lawful requests from regulatory authorities.
• Customer Support: Responding to inquiries via live chat, email, and phone; troubleshooting technical issues; resolving disputes; and maintaining support ticket histories.
• Security & Fraud Prevention: Detecting and preventing unauthorized account access, bonus abuse, collusion, arbitrage betting, use of automated bots, and other prohibited activities as defined in our Terms & Conditions.
• Platform Improvement: Analyzing user behavior and preferences to improve website performance, optimize game selection, refine user interfaces, and develop new features tailored to Indonesian players.
• Marketing Communications: Sending promotional emails, SMS messages, and push notifications about bonuses, tournaments, and new game releases (subject to your consent and marketing preferences, which you can update at any time).
• Responsible Gaming: Monitoring play patterns to identify potentially problematic gambling behavior; implementing deposit limits, session time limits, and self-exclusion tools; and providing support resources as described on our Responsible Gaming page.

mpo04 does not sell or rent your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

• Payment Service Providers: Bank partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay) to process deposits and withdrawals.
• KYC & Compliance Partners: Third-party identity verification services that confirm the authenticity of submitted documents and screen against sanctions lists and politically exposed persons (PEP) databases.
• Game Providers: Licensed software studios supplying casino games and slots, who may receive anonymized gameplay data for technical performance monitoring and RNG auditing purposes.
• Cloud Hosting & IT Services: Infrastructure providers hosting our servers, databases, and backup systems under data processing agreements that enforce equivalent security standards.
• Fraud Prevention Services: Cybersecurity partners providing device fingerprinting, IP geolocation, and behavioral analytics to detect account takeovers and payment fraud.
• Regulatory Authorities: Gaming license regulators, anti-money laundering agencies, and law enforcement bodies when required by applicable law or lawful court order.
• Professional Advisors: Legal counsel, accountants, and auditors bound by professional confidentiality obligations.

In the event of a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to this Privacy Policy or an equivalent data protection framework.

mpo04 uses cookies and similar tracking technologies to enhance user experience, personalize content, analyze site traffic, and prevent fraud. Cookies are small text files stored on your device that allow the Platform to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Strictly necessary for the Platform to function. These enable core features such as secure login, session management, and payment processing. Cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: Collect anonymized data about how users interact with the Platform, including page views, click rates, and navigation patterns. Help us identify performance bottlenecks and optimize user experience.
• Functionality Cookies: Remember your preferences such as language selection, preferred currency display (Rp/IDR), and game sorting options, allowing for a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure campaign effectiveness. These cookies are only set with your explicit consent and can be disabled via your browser settings.

Most web browsers allow you to manage cookie preferences through their settings menu. Note that blocking essential cookies will impair Platform functionality. For more granular control, you can adjust marketing and analytics cookie preferences within your mpo04 account settings.

mpo04 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols, ensuring that sensitive information such as passwords and payment details cannot be intercepted.
• Secure Data Storage: Personal data is stored on servers located in secure, access-controlled data centers with 24/7 physical security monitoring, fire suppression systems, and redundant power supplies.
• Access Controls: Only authorized personnel with a legitimate business need can access personal data. All staff undergo background checks and mandatory data protection training. Access logs are regularly audited.
• Two-Factor Authentication (2FA): Optional 2FA adds an extra layer of security to your account, requiring both your password and a one-time code sent to your mobile device for login.
• Regular Security Audits: mpo04 engages independent security firms to conduct penetration testing, vulnerability assessments, and compliance audits on a regular basis.
• Incident Response Plan: In the unlikely event of a data breach, mpo04 has a documented incident response protocol that includes notifying affected users and relevant regulatory authorities within the timeframes required by applicable law.

mpo04 retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Active Account Data: Retained for the duration of your account relationship with mpo04 plus any applicable limitation period for legal claims.
• KYC Documents: Retained for a minimum of five (5) years after account closure or last transaction, as required by anti-money laundering regulations.
• Transaction Records: Retained for a minimum of seven (7) years to comply with financial record-keeping obligations under our gaming licence.
• Customer Support Correspondence: Retained for three (3) years to resolve disputes and improve service quality.
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years to demonstrate compliance with marketing regulations.

After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer be associated with you as an individual.

Subject to applicable law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of all personal data mpo04 holds about you, including information about how it is processed and with whom it is shared.
• Right to Rectification: Request correction of inaccurate or incomplete personal data. You can update most information directly within your account settings.
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations and ongoing contractual relationships. Note that account closure does not immediately erase all data due to regulatory requirements.
• Right to Restrict Processing: Request temporary suspension of data processing in certain circumstances, such as while disputing data accuracy or contesting the lawfulness of processing.
• Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another data controller where technically feasible.
• Right to Object: Object to processing of your personal data for direct marketing purposes (opt-out of promotional communications) or based on legitimate interests, unless mpo04 can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Withdraw consent for data processing activities that rely on consent as the legal basis, such as marketing communications or optional cookies. Note that withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact our Data Protection Officer at [email protected] (plain text — not a clickable link). We will respond to your request within thirty (30) days, or notify you if additional time is required. Proof of identity may be requested to prevent unauthorized disclosure of personal data.

mpo04 operates internationally and may transfer your personal data to servers or service providers located outside Indonesia. When personal data is transferred to jurisdictions that do not provide an equivalent level of data protection, mpo04 implements appropriate safeguards including:

• Standard contractual clauses approved by relevant data protection authorities.
• Data processing agreements requiring recipient parties to maintain security standards equivalent to those described in this Privacy Policy.
• Technical measures such as encryption during transit and at rest.

By using mpo04, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia where necessary for the provision of Platform services.

mpo04 is an adults-only platform. Use of the Platform is strictly prohibited for individuals under the age of 21. We do not knowingly collect personal data from minors.

If you are a parent or guardian and believe your child has provided personal information to mpo04, please contact us immediately at [email protected] (plain text). We will promptly investigate and, if confirmed, delete the minor's account and associated data from our systems.

Age verification is conducted during the KYC process. Accounts found to belong to individuals under 21 will be suspended immediately, and any funds held (minus bonuses) will be returned.

mpo04 reserves the right to update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or business operations. Material changes will be communicated to registered users via email and/or a prominent notice on the Platform at least fourteen (14) days before the revised policy takes effect.

Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes acceptance of the changes. If you do not agree with the updated terms, you may close your account and withdraw any remaining funds.

The most current version of this Privacy Policy is always available at https://mpo04.cam/privacy-policy. The "Last Updated" date at the top of this document indicates when the most recent revision was published.

If you have questions, concerns, or requests regarding this Privacy Policy or mpo04's data protection practices, please contact our Data Protection Officer:

For general account questions not related to privacy, please consult our FAQ page or contact customer support through the live chat feature.